Technical Support
While we focus on creative information technology solutions, we also provide a wide variety of traditional technical support services including:
Server and Desktop Support
- Microsoft Windows and Linux operating systems
- Microsoft Office and other office productivity packages
- Linux (Debian, Ubuntu) and Linux based desktop productivity software
- QuickBooks, Peachtree and other accounting applications
- Prodocs, Medisoft, and other industry specific proprietary software
- Software and hardware nstallations, upgrades, configurations, migrations, troubleshooting, and maintenance
- Virus, spyware, and malware detection, prevention, and removal
- Other hardware and software support upon request
Networking
- Wired, wireless, and mixed network design and implementation
- Multi-worksite virtual private network (VPN) installation, configuration, monitoring, and maintenance
- Inter-building networking for home and campus environments
- Network administration, diagnostics, monitoring, and maintenance
- Development and implementation of security policies, standards, and procedures
- Remote access services (dial up, terminal server, wireless, VPN, remote desktop, etc.)